Reference

Privacy Policy for Your Account Data

Q: Can I ask you to delete my personal data?

You can request deletion through Privacy Help or privacy@galaxy77bet.club. We first verify ownership, then remove data that is no longer needed, while certain payment, security, or dispute records may need retention.

DANA, OVO, GoPay and QRIS wallet records, login checks, and Aviator session data sit under one Privacy Policy so you know what we collect before you open your…

Account data explainedDANA and QRIS contextCookie choicesSupport contacts

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Privacy Rules for Wallet Records

galaxy77bet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear privacy terms help you decide whether to open an account with us. We collect only the data needed to run your account, secure login, confirm wallet activity, handle withdrawals, and answer privacy requests. That can include your name, phone number, email address, device signals, IP

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address, cookie IDs, DANA or OVO reference details, GoPay transaction status, and QRIS timestamps. If you access the site from Surabaya or elsewhere in Indonesia, the same policy explains how we handle your data, while account access depends on local law. We do not sell your
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personal data. When another service provider helps us process payments, host the site, or protect accounts, we share only what is needed for that task and keep records so our team can audit the request later.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Three Ways to Ask Privacy Questions

Fast contact matters when privacy data affects account access. Our privacy team checks requests through live chat, email, and the account help panel from 09:00 to 01:00 WIB.

Live chat Use live chat from the account menu when you need a quick privacy check on login history, cookie consent, or a wallet reference. Our team is available 09:00 to 01:00 WIB and may ask you to confirm your phone number.

Email privacy desk Send account data questions to [email protected] with your registered email, phone number, and the date of the issue. Do not include card photos or unrelated documents unless our team specifically asks for them.

Account help panel On mobile browser, open Account, choose Privacy Help, then select Data Access, Correction, or Deletion Request. This path attaches your account ID, device type, and recent login time so we can verify the request safely.

HANDLING STANDARDS

Six Controls Behind This Policy

Privacy is part of the account flow, not a separate afterthought. We check what data is collected at registration, wallet use, live table entry, game sessions, and support contact.

Account identity data

Registration data such as name, phone number, email address, password status, and account ID helps us confirm that a privacy request comes from you. We use it for account access, security checks, and support matching.

Device and cookie records

Cookies help keep your session active, remember consent choices, and detect risky login patterns. You can clear cookies in your browser settings, though doing so may require a fresh login and a new device check.

Payment privacy logs

DANA, OVO, GoPay, and QRIS records are used to match wallet activity with your account ledger. We keep transaction references, status, and timestamps, not unnecessary wallet content outside the payment confirmation process.

Game session data

When you open Aviator, Andar Bahar, Starburst, Bingo, or Royal Fishing, we record session time, stake activity, device type, and result references. These records help resolve disputes and protect your account history.

Retention periods

We keep account and payment records only for operational, security, dispute, and legal needs. Retention length can vary by record type; when a record is no longer needed, we remove it or detach it from direct identity.

Change requests

You can ask us to correct account details, send a copy of personal data, or delete records that are no longer needed. We verify ownership first so another person cannot change your privacy settings.

Privacy Policy Questions We Answer Often

Before you join, you should know how your data moves through the account. These answers focus on privacy requests we see from Indonesia account holders: wallet references, device checks, cookies, account updates, and deletion. If your case includes documents or a disputed transaction, contact us through the account help panel first.

We collect your name, phone number, email address, password status, account ID, device data, IP address, and basic location signal. We also record consent choices and login history so privacy requests can be matched safely.

We keep wallet references, payment status, amount, and timestamps so deposits and withdrawals can be matched to your account ledger. These records also help us answer disputes, fraud checks, and privacy access requests.

Yes. Open Account, choose Privacy Help, then select Data Access Request. We verify your registered phone or email before sending a copy, because account data may include wallet references and session history.

Cookies keep you signed in, remember privacy choices, and help us detect unusual device changes. If you clear cookies in Chrome or Safari, we may ask for a fresh login and another account check.

We keep records for operational, security, dispute, and legal needs. Aviator sessions, live table references, and QRIS timestamps may have different retention periods because each record supports a different account check.

Only trained team members who need the data to answer your request can view it. Support may see account ID and contact history, while payment checks may require wallet references and transaction status.

You can request deletion through Privacy Help or [email protected]. We first verify ownership, then remove data that is no longer needed, while certain payment, security, or dispute records may need retention.

Privacy Policy for Your Account Data

Three Ways to Ask Privacy Questions

Six Controls Behind This Policy

Account identity data

Device and cookie records

Payment privacy logs

Game session data

Retention periods

Change requests

Privacy Policy Questions We Answer Often

01 What personal data do you collect when I open an account?

02 Why do you keep DANA, OVO, GoPay, and QRIS details?

03 Can I ask for a copy of my account data?

04 How do cookies affect my privacy on mobile browser?

05 How long do you keep game and wallet records?

06 Who can see my privacy request inside galaxy77bet?

07 Can I ask you to delete my personal data?

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